Document type: Customer-facing subscription terms
Version: 0.3 expanded draft
Trader: Converging Realities Ltd (Academbee)
Scope: Annual Teacher and School subscription plans
Markets: EU, UK, USA, Canada
Last updated: June 2026
Legal review required before publication. This draft is intended to work with the general Terms of service, Privacy policy, Payment processing and stored payment methods, and billing-specific documents.
Converging Realities Ltd (“Academbee”, “we”, “us”) provides an online platform for teachers, tutors, music schools, educational providers, and similar education-related businesses.
Registered address: Panagias Kikkou 38, 2331, Lakatamia, Nicosia, Cyprus
VAT: CY-10447220L
Contact: support@academbee.com
Academbee operates the online platform available through our websites and apps, including customer dashboard, profile, lessons, messaging, and listing features.
These Subscription and auto-renewal terms explain:
These terms apply to paid Teacher and School annual plans.
If there is a conflict between these terms and the general Terms of service about subscription billing, renewal, cancellation, or payment, these subscription terms apply to that specific topic, unless mandatory law says otherwise.
Academbee may be used by:
Some legal rights apply only to consumers. Other rights apply to all customers or cannot be excluded by contract.
When you subscribe, you must provide accurate billing information. If you subscribe on behalf of a school, company, or other organisation, you confirm that you are authorised to bind that organisation.
A paid annual subscription gives access to paid features for twelve (12) months, unless cancelled, terminated, or changed in accordance with these terms.
| Plan | Summary |
|---|---|
| Teacher annual plan | Paid teacher profile, lessons, messaging, and related paid features according to the current product specification. |
| School annual plan | Paid school profile, multiple locations, lessons, messaging, and related paid features according to the current product specification. |
The current plan features, limits, prices, and included functionality are shown on the billing page before purchase.
Academbee currently does not offer:
Academbee may provide a free plan or free account experience. The free plan may include limited dashboard access, account management, onboarding, and other free features.
Free plan accounts may have reduced or restricted public visibility. Unless the billing page or product interface says otherwise, a free account does not include paid public search visibility, paid profile publication, paid lessons visibility, or paid messaging features.
We may change the free plan from time to time, provided we do not remove rights that mandatory law requires us to provide.
A paid subscription gives access to paid subscription features. It does not guarantee that every profile, lesson, image, description, message, or listing will be published or remain published.
Publication and visibility may depend on:
We may remove, hide, restrict, or moderate content where permitted under the Terms of service or required by law.
Before you pay, the checkout page shows:
Unless stated otherwise at checkout, prices are shown inclusive of applicable VAT or tax where required by law.
For Cyprus customers, Cyprus VAT may apply. For EU cross-border sales, VAT treatment may depend on whether you are a consumer or business customer, your country, and whether you provide a valid VAT number. For UK, US, and Canadian customers, applicable tax may depend on local tax rules and payment location.
You are responsible for providing accurate billing details, including business name, VAT number, tax number, address, and country where required.
Invoices or receipts are provided electronically through Academbee, Stripe, email, or the billing page.
A subscription contract is formed when:
The payment button must clearly indicate that you are placing a paid order, for example:
Pay and start annual subscription
or similar wording that makes clear that payment is required.
After purchase, we send an order confirmation or subscription confirmation by email. The confirmation may include:
Paid annual subscriptions renew automatically each year unless cancelled before renewal.
Each paid period is one year from the subscription start date or renewal date shown in your account or invoice.
At renewal, we charge the default payment method stored with Stripe for the next annual subscription period, unless:
By subscribing, you authorise Academbee, through Stripe, to charge your default payment method for recurring annual subscription fees until you cancel or the subscription otherwise ends.
We send renewal reminders to the email address associated with your billing account.
For annual subscriptions, we normally send reminder emails:
After the 14-day reminder, we may also show a persistent account notice until you renew successfully, cancel, or the subscription ends.
Where local law requires a different or additional notice period, we will provide any legally required notice. For example, some jurisdictions may require a renewal notice within a specific window before the renewal charge.
You are responsible for keeping your account email address up to date. Failure to receive an email because your contact details are outdated does not cancel your subscription, unless mandatory law says otherwise.
Stripe processes payments for Academbee.
Academbee does not store your full card number or full payment card security code.
Stripe may store payment method details, tokens, billing information, and transaction data to process payments, prevent fraud, support recurring billing, and comply with payment laws and card network rules.
You can update your payment method through the Billing page using Stripe’s secure payment fields or Stripe-hosted billing tools where available.
Deleting or changing a payment card does not automatically cancel your subscription. If no valid payment method is available at renewal, the failed payment process in these terms applies.
For more detail, see Payment processing and stored payment methods.
If a renewal payment fails:
When an account moves to the free plan experience:
Moving to the free plan does not delete your account data immediately. Data retention is handled under our Privacy policy, Terms of service, and applicable retention rules.
If you believe a charge is incorrect, contact support@academbee.com as soon as possible.
We will review billing errors in good faith and correct confirmed errors where required.
If you initiate a chargeback or payment dispute, we may need to suspend, restrict, or cancel paid access while the dispute is investigated, unless applicable law prevents this.
Chargebacks do not automatically cancel a subscription. You should still cancel through Billing or by contacting support if you want to stop future renewals.
You may upgrade from Teacher to School where available.
An upgrade may require immediate payment, usually calculated as a pro-rated difference for the remaining part of the current annual period.
Before confirming an upgrade, we show:
The upgrade takes effect after successful payment or confirmation, depending on the checkout flow.
We send an email confirmation after the upgrade.
You may request to downgrade from School to Teacher where available.
Unless mandatory law says otherwise:
Before downgrading from School to Teacher, you must reduce your account to the Teacher plan limits. For example:
The downgrade confirmation email states:
Academbee may provide sponsored, complimentary, partner-funded, or manually granted access at its discretion.
Sponsored access may:
Sponsored accounts do not create a right to continued free access unless we expressly agree otherwise in writing.
You may cancel your paid plan:
The Billing page must provide a clear cancellation action, for example:
Cancel paid plan
Cancellation stops future renewals. Unless mandatory law says otherwise, cancellation does not refund the current paid period.
After cancellation:
We may send a cancellation confirmation email.
We may cancel, suspend, or restrict a subscription where permitted by law and the Terms of service, including where:
Where reasonable and legally permitted, we will give notice before cancellation or suspension.
Refunds for cancellation by Academbee depend on the reason for cancellation and applicable law. If we cancel without fault on your part, we may provide a pro-rated refund or alternative remedy where required or appropriate. If we cancel because of serious breach, fraud, misuse, or unlawful activity, no refund is provided unless mandatory law requires one.
Academbee does not offer a voluntary free trial or voluntary 14-day money-back guarantee.
However, statutory withdrawal, cooling-off, cancellation, or refund rights may apply depending on:
Nothing in these terms limits rights that cannot legally be excluded.
If you are an EU or UK consumer purchasing online, you may have a statutory right to withdraw from the subscription contract within 14 days from the date the contract is concluded.
Because Academbee provides digital services that may begin immediately after payment, the checkout flow may ask you to confirm that:
If you exercise a statutory withdrawal right during the 14-day period, we will provide the refund required by applicable law.
Where permitted by law, if you requested immediate access and used the paid service during the withdrawal period, we may deduct or charge a proportionate amount for the service provided before withdrawal.
If local law gives you stronger rights, those stronger rights apply.
Business customers do not receive consumer withdrawal rights unless mandatory law says otherwise.
Some jurisdictions provide special rights for automatic renewals, including notice, consent, acknowledgement, cancellation, or post-renewal refund rules.
Where those rules apply, we will honour them.
For example, local law may require:
These terms are intended to be read subject to any mandatory local auto-renewal rights that apply to you.
Unless mandatory law requires otherwise, or unless we expressly agree in writing, we do not provide refunds or credits for:
This no-refund rule does not affect:
Where consumer law requires digital services to conform to the contract, Academbee will provide the remedies required by applicable law.
Depending on your country and customer status, remedies may include repair, replacement, price reduction, termination, refund, or another legal remedy.
This section does not create extra commercial warranties beyond those required by law and the Terms of service.
We may change plans, features, limits, or prices from time to time.
For current paid customers, price changes normally apply at the next renewal, not during the current paid period, unless:
If we increase your renewal price, we will provide advance notice as required by law and give you a reasonable opportunity to cancel before the new price applies.
If we materially reduce paid features during a paid period, we will handle this in accordance with the Terms of service and applicable law.
We may send billing and subscription communications by email, in-app notice, account dashboard notice, or Stripe-hosted billing notice.
Billing communications may include:
These are transactional communications, not marketing emails. You may not be able to opt out of essential billing notices while you have an active account or subscription.
The account owner is responsible for:
If you believe someone made an unauthorised subscription purchase or plan change, contact support@academbee.com promptly.
If you provide a VAT number, tax number, exemption certificate, business address, or similar tax information, you confirm that it is accurate and that you are authorised to use it.
If tax treatment changes because you provided incorrect or incomplete information, we may correct invoices, collect additional tax, cancel invoices, or request updated billing details.
Tax treatment is subject to applicable law and may change.
EU consumers may have pre-contract information rights, withdrawal rights, unfair terms protection, and remedies for digital services.
EU business customers may have different rights depending on applicable commercial law and contract terms.
Academbee is established in Cyprus. Cyprus law may apply together with mandatory consumer protection rules in your country.
UK consumers may have withdrawal, cancellation, unfair terms, and subscription contract rights. UK subscription rules are changing, and UK-specific notices, cooling-off periods, and cancellation workflows must be reviewed before UK launch or active UK marketing.
US federal and state laws may regulate automatic renewal, negative option billing, disclosures, consent, acknowledgements, renewal reminders, and cancellation methods.
Where US state law gives you mandatory rights, those rights apply. California and other states may impose specific requirements for automatic renewal programmes.
Canadian federal and provincial laws may regulate pricing, renewal notices, cancellation, disclosure, unfair practices, and misleading representations.
Some Canadian provinces may require specific renewal notice timing or cancellation rights. Québec and other provinces must be reviewed before active launch or targeted marketing in Canada.
To cancel future renewals:
To exercise a statutory withdrawal or cooling-off right, email support@academbee.com and include:
You may use the model form below, but you do not have to use this exact form unless local law requires it.
To: Converging Realities Ltd, Panagias Kikkou 38, 2331, Lakatamia, Nicosia, Cyprus
Email: support@academbee.com
I hereby give notice that I withdraw from my contract for the following subscription:
Plan: [Teacher annual / School annual]
Ordered on: [date]
Account email: [email]
Customer name: [name]
Customer address: [address, if required]
Signature: [only if submitted on paper]
Date: [date]
For subscription, billing, cancellation, or renewal questions, contact:
We aim to respond within a reasonable time. Response times may vary during weekends, holidays, or high-volume periods.
We may update these terms from time to time.
If changes materially affect your paid subscription, renewal, cancellation, or billing rights, we will provide notice where required by law.
Changes normally apply from the date stated in the updated terms. For current paid subscriptions, material price or renewal changes normally apply from the next renewal unless mandatory law or the notice says otherwise.
These terms are governed by the laws of Cyprus, unless mandatory law gives you additional rights in your country of residence or place of establishment.
If you are a consumer, you may have the right to bring claims in your local courts or rely on mandatory consumer protections in your country.
If you are a business customer, the courts of Cyprus have jurisdiction, unless another written agreement or mandatory law applies.
Nothing in these terms excludes, limits, or restricts rights that cannot legally be excluded, limited, or restricted.
If any part of these terms is invalid or unenforceable, the remaining parts continue to apply.
Unfair terms do not bind consumers where applicable law says they are unfair.
Before publication, Academbee should confirm that checkout, billing, and email flows implement these terms.
Minimum required checks: