Cookie policy
Document type: Customer-facing cookie notice
Version: 0.4
Controller: Converging Realities Ltd trading as Academbee
Last updated: October 2026
1. Who we are
Academbee is operated by Converging Realities Ltd.
Address: Panagias Kikkou 38, 2331, Lakatamia, Nicosia, Cyprus
Support: support@academbee.com
Privacy contact: privacy@academbee.com
2. What cookies are
Cookies are small text files stored on your device when you visit a website or use an online service. Similar technologies include local storage, session storage, pixels, SDKs, device identifiers, and scripts that remember information or measure activity.
This policy applies to the Academbee Platform, including the public end-users marketplace, customer dashboards, and related sites, unless a separate notice applies to a specific product area.
3. How we use cookies
We may use cookies and similar technologies to:
- keep you signed in;
- remember preferences;
- protect accounts and sessions;
- prevent fraud, spam, and abuse;
- operate checkout and billing flows;
- understand how the Platform is used;
- improve reliability and performance;
- remember privacy choices;
- measure campaigns where applicable and where permitted by law.
4. Cookie categories
4.1 Strictly necessary cookies
These cookies and similar storage are required for the Platform to work. They may support authentication, session management, security, payment flows, load balancing, and storage of your privacy choices (for example, whether you have accepted or rejected optional analytics on the end-users site).
Strictly necessary technologies cannot usually be disabled through our cookie banner because the service needs them to function.
4.2 Preference cookies
These remember choices such as language, region, display preferences, and cookie settings.
4.3 Analytics cookies
These help us understand how users use the Platform, which pages are visited, and how features are used, so we can improve the product.
Where required by law (including in the EU, UK, and similar jurisdictions), analytics cookies and equivalent tracking are used only after you give consent. On the end-users marketplace, we do not load Google Analytics until you opt in.
We do not use analytics cookies for third-party advertising on the end-users marketplace in the configuration described in section 5.
4.4 Marketing cookies
These cookies may be used to measure campaigns or show relevant advertising on some parts of the Platform.
Academbee does not currently use marketing cookies on the public end-users marketplace. The consent tool may display a “Marketing” category for transparency; that category is not enabled for end-users. If we introduce marketing cookies in the future, we will update this policy and obtain consent where required before use.
4.5 Consent tool and local storage (end-users marketplace)
On the end-users site, when analytics is enabled for an environment, we show a cookie banner and a “Consent settings” dialog. Your choice (accept or deny optional analytics) is stored in your browser using local storage under the key academbee_analytics_consent, including a policy version and timestamp. This storage is strictly necessary to remember your choice and to avoid asking you on every page load.
You can change your choice at any time using Cookie settings in the site footer (when analytics is configured for that environment).
5. Cookie and technology schedule
The tables below describe technologies we use or plan to use. Durations are typical maximum periods; your browser or the provider may clear them earlier.
5.1 Google Analytics 4 — end-users marketplace only
We use Google Analytics 4 (GA4) on the public end-users Academbee site (the marketplace where visitors search for teachers and schools) to understand product usage. We do not describe GA4 here for other apps unless we update this schedule.
| Item | Detail |
|---|---|
| Provider | Google Ireland Limited (EU establishment) and Google LLC (United States), as described in Google’s terms and privacy documentation |
| Purpose | Product analytics: pages viewed, features used, searches, sign-up and conversion events, and similar usage metrics |
| Legal basis (EU/UK) | Consent for non-essential analytics storage and access, where required |
| When it runs | Only after you accept analytics in our consent tool; denied or withdrawn choices prevent loading Google’s analytics script |
| Advertising | We configure GA4 with advertising and Google Signals features turned off for this implementation; we do not use this GA4 property for personalised ads |
| Identifiers | When you are signed in, we may send Google a pseudonymous internal user ID (a random UUID), not your email address or name |
| Data sent | Sanitised page URLs (sensitive query parameters such as password-reset tokens are removed before sending), coarse technical data (browser, device type), and event parameters described in our Privacy policy |
Cookies set by Google after you consent (typical names):
| Name | Type | Typical purpose | Typical max. duration |
|---|---|---|---|
| _ga | First-party cookie | Distinguish users | Up to 2 years |
| _ga_<container-id> | First-party cookie | Persist session state for GA4 | Up to 2 years |
Google may also process data through network requests to domains such as googletagmanager.com and google-analytics.com when analytics is enabled.
Managing Google Analytics: use our consent tool (Deny, Accept all, or Consent settings → Analytics toggle → Save), or clear cookies for our site in your browser. See section 7.
For more detail on international transfers, retention, and your rights, see our Privacy policy (sections 14, 19, 20, 24, and 24A).
5.2 Academbee privacy choice storage (end-users)
| Name / key | Technology | Category | Purpose | Typical duration |
|---|---|---|---|---|
| academbee_analytics_consent | Local storage | Strictly necessary (consent record) | Stores your analytics consent choice and policy version | Until you clear site data or we bump the consent version |
5.3 Other providers (platform-wide)
Cookies and similar technologies may also be set by providers that support hosting, payments, authentication, security, support, and error monitoring across Academbee (for example Stripe for payments, Supabase for authentication and data, Vercel for hosting, and error-monitoring tools). Those technologies are described at a high level here and in the Privacy policy; a fuller subprocessor list may be published separately.
When we finalise production tooling for the customer dashboard and other apps, we will extend this schedule with any additional cookie names, purposes, and durations.
6. Account deletion and analytics
Account deletion removes or anonymises personal data held in Academbee application systems according to the Privacy policy and our account-deletion process. It does not automatically delete cookies or local storage already on your device; you may need to clear site data through your browser or use our cookie settings where available.
Deletion in Academbee systems does not by itself delete all data already held in Google Analytics; we are implementing processor deletion processes (for example Google’s user deletion mechanisms for the pseudonymous user_id) and will update this policy when those processes are live in production.
Strictly necessary security, payment, hosting, and error-monitoring logs may be retained for limited periods where required for security, fraud prevention, legal compliance, or dispute handling.
7. Managing cookies
You can manage cookies and similar technologies through:
- our cookie banner and Consent settings on the end-users marketplace, where available;
- Cookie settings in the site footer on the end-users marketplace;
- your browser or device settings (block or delete cookies and site data);
- third-party opt-out tools where applicable (for example industry advertising opt-outs if we ever enable advertising cookies).
Rejecting or disabling certain cookies may affect Platform functionality. Strictly necessary technologies remain required for core features.
8. United States visitors
If you are a resident of California or another US state with similar privacy laws, see section 24A of our Privacy policy for additional rights and choices that may apply to analytics and other processing. Our end-users GA4 configuration is intended to operate as a service provider analytics tool without using GA data for cross-context behavioural advertising. Where required by law, we honour opt-out signals such as Global Privacy Control as described in our Privacy policy.
9. Changes
We may update this Cookie policy from time to time. When we make material changes to how we use cookies (including Google Analytics), we may increase the consent version so that returning visitors are asked to confirm their choices again where required by law.
The “Last updated” date shows when this policy was last revised.
10. Contact
For questions about this Cookie policy, contact: